This section of our web site was created so that our customers understand how we do business and what we do with your information. We want your travel experience with us to be a positive one. It is our intention, as a business, to provide quality services that our customers can confidently recommend to others. We encourage you to contact us if there’s questions we can answer about our services or business.
At Hike Nepal Ltd we are very serious and committed about protecting your right to privacy. Your personal identifiable information such as your name, home address, phone, fax, and e-mail address as well as name of company or organization will be kept confidentially and Will NOT be shared or distribute with ANY other third party under ANY circumstances. Every effort is made to keep your personal information totally confidential. Payment for orders is handled through our bank and credit card merchant accounts. No credit card details (credit card number, expiration date) are ever stored by Hike Nepal Ltd.
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages visitors access or look at. The information collected is used to improve the content and quality of our Website.
Every time someone visits our web site a log file is generated on our computer. This contains information such as the user’s IP (Internet Protocol) address, how long that user spent on the site and which parts of it they looked at. We have used IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms and conditions, or to protect our services and other users.
> More than 30 days before departure – Deposit amount
> 30 days before departure date – 25% of total cost
> 15 days before departure date – 50% of total cost
> Less than 15 days before departure date – No Refund.