In Brief :
1 |
At your service, even at the initial contacts – As an independent
trekking & travel guide company, we often travel on our own trips.
That enables us to have direct contacts with our customers and
provide them with the latest, up-to-date field knowledge. While at
the same time taking the opportunity to seek for feedback to further
improve the quality of our services. We have put our heart and soul,
even our sweat in every trip that we run. Since I, myself am a tour
operator and guide, I strongly believe that our friendships begin
with our initial contacts. The emails we exchange in preparation for
the trip allow us to learn about one another prior to our meeting.
Upon your arrival, we will already know something about each other,
that we will not begin our adventure together as complete strangers. |
2 |
Personalized service - When you travel with Hike Nepal Ltd you can be assured of the
highest standards of service at every stage of your travel
adventure, from initial enquiry through to booking, all ground
handling services up to your return home. Hike Nepal is a relatively
small company so the service we provide is friendly and
personalized. Being small allows us to …create a custom adventure
for you, based on your needs. We are very flexible to accommodate to
any changes you find necessary, even in the middle of a trip.
Considering your personal interest we will be with you every step of
the way to help you realize your goals. Years of experience have
taught us to understand your travel needs and to inform you about
our local destinations. That means we can provide exceptional
quality and reliability to create fantastic trekking/ tour adventure
for you to enjoy that makes a statement that is unique to you. |
3 |
Fare Pricing
& Well treated staff – We aim to provide you the best services at
fare and competitive prices and excellent value for money. Our team
is fully insured for the trek. We always provide them enough
clothing and proper equipment during the trekking (which is a major
issue in certain trekking areas). If you've trekked before you will
know how hard porters have to work to earn a living. Yet many guides
and porters are shockingly UNDERPAID by some trekking agents. And
for that matter, please rest assured that our guides, porters and
other supporting staff will be fairly paid. The expenses you paid
will go fairly and directly to the them, even the local community.
It also means saving your hard earned cash, which can be better used
for your trekking expenses. Please read my own philosophy about porters
in Nepal. |
4 |
Worry-free logistics and services – As a tour operator and guide I will
personally select a nice and comfortable lodging, dining with
backdrops of stunning Himalayas ranges. In addition, I will also
look after your logistical requirements like - picking you up from
the airport, paying Conservation/ National park fee, organizing your
transport to the trek head, liaising and directing the porter and
many others requirements that you need not worry about. |
5 |
Assured
safety and Financial Protection - Saying safety is our top priority,
is an understatement! We believe that no trek/ tour is complete
without maintaining high standards of safety and we have the best
available support and rescue procedure and facilities set up should
they be needed. Rest assured that you are in good capable hands.
During the planning process, you will have a clear understanding
about your payment. I am very much conscious of your budget (am sure
you are too). I will provide you every detail of the tour package
cost so that you are fully aware of any extra expenses that may be
incurred. No unpleasant surprises! We understand how important it is
that the money you spend on your holiday is 100 % financially
protected for your confidence and peace of mind . We've number of
ways in which we protect the money you pay for your holiday. You are
completely safe with us, and that is our PROMISE! |
6 |
Culture
preservation - We love our unique traditional culture which reflects
our main Nepali identity. Having experienced trek life through
Nepal's numerous high landscapes, our team have discovered a rich
assortment of diverse cultures, history, people and their way of
living in Nepal. We have been taught to respect our local cultures
of the places we visit. We also believe that travel is a learning
experience. Thus we will lavishly supply you with knowledge of the
local cultures as we trek. And we sincerely hope that through this
trip your knowledge of the locals' life styles, beliefs and culture
will be enhanced. |
7 |
Good food
and comfy accommodation - Placing high priority to the health of our
guests, we ensure serving of hygienic food in our camping trek. Our
cooks are well trained and very experienced at preparing both
western and eastern dishes. In addition to this we use a variety of
accommodation for our trips from five star hotels in the city to
simple mountain lodges to fully provisioned camps, all runs to
consistently high standards. Our trip itineraries give you full
details on the accommodation and food |
8 |
A Belief in
environmental awareness and preservation - Our treks and tours are
designed with deep commitment to our natural environment, benefiting
local community and culture preservation. As an ecologically
sensitive tour operator and guide we are aware of the importance of
preservation of our Eco-system for a healthy world and we encourage
disposing of garbage produced during the trip in proper manner to
avoid an adverse affect on the environment. |
9 |
Excellent
references - Our dedication, special tour itinerary, authentic
information, and certified & professional staff have enabled us to
provide quality service that has been well appreciated by our
clients over the years. We are grateful for the many nice
compliments and testimonials that we've received from our previous
clients. Our core philosophy is to provide the depth of real Nepal
experience with a level of a highly professionalized personal touch
service during your touring period in the kingdom of Nepal. |
10 |
Obsessions
with quality service - As a guide and Tour Operator, my primary goal
is to provide our customers with a culturally rich and diverse
experience alongside Himalayan natural beauty so that they will
leave with many happy memories of their visit to this little country
and her people. |
During my trekking days I was asked about the following
questions by many travelers friends. Please click on each topics to find its
answer.
1. How did you get started as trekking guide?
2. What did you learn during your guide - training period?
3. Why did you decide to become an independent guide rather than working from company?
4. Do you always select the same lodges in tea-house style trekking for your each clients?
1. How did you get started
as a trekking guide?
My home village is in the lap of the mid hilly region of
the Annapurana Himalayas. Since my childhood period we used to get a number of
trekkers walking through my village that first caught my attention toward the
tourism sector. During my school life I came to understand well about the value
of tourism and its great scope in this little country. So first I worked as a
porter from Pokhara. Two years later in 1995 I trained with the Pokhara Tourism
Training Center (PTTC) and “His Majesty’s Government of Nepal, Ministry of
Cultural Tourism Civil Aviation (HMGONMOCTCA)” in Kathmandu to become a
professional government licensed guide and I started to work for a company first
as an assistant guide accompanying a senior group leader. After numerous trips
into various regions I escorted my first group as a senior guide in 1997.
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2. What did you learn during
your guide -training period?
Fortunately, I had the chance to take training in two
different places witha different way of teaching - one in Pokhara and the other
in Kathmandu for a government issued guide license. Here are the basic parts of
the training programs.
(a) The theoretical course that provides the general
information mainly about the topography, Cultural scenery, the history, zoology,
first- aid training with broad information on how to recognize and treat
altitude sickness, rescue and other associated topics.
(b) After 3 months of theoretical program, the practical
part involves 24 days that includes rock climbing as well as camping
organization.
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3. Why did you decide to
become an independent guide rather than working from company?
During my working period as a guide for trekking
companies, for the past 6 years, I have seen a lot of mishandling of clients and
trekking staffs because of the tight competition between agencies in our
shrinking tourism industry. Working independently is a risky decision for me
because big companies are able to attract many tourists through their
advertisement. Unfortunately the guides and porters that have to work for the
trekking agencies are often not paid fairly.
Because of not being involved in the planning process
guides have little flexibility regarding trekking program, the trek’s budget and
personal requirements of the client. When clients pay the agency for their trek
and the guide often obtains limited cash to pay for lodging and food for the
entire the trek. If the amount is too small, the guide has to make up the
difference by his own way. This type of financial crisis can create an
uncomfortable situation for both guide & client. Many companies behave this way
since they cannot make reasonable money because of the stiff competition. This
limited amount funds the companies give their guides for the trek is not
sufficient to provide quality service.
Being independent trekking guide I feel free to work
with my clients, and provide them quality service as much as I can and more
importantly we have clear understanding with each other as you and I are will
directly involve during the planning process via email.
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4. Do you always select the
same lodges in tea -house style trekking for your each client?
In some popular trekking route like in Everest,
Annapurna, Langtang have abundant lodges with a variety of choices. I choose
lodging based on my client’s preferences, which I give the first priority. Some
would like to stay in a standard lodge with attach bathrooms and pay a little
higher price. Some would like to stay in common hotel with lowest cost option
where the others enjoy staying in busy places to find new friends for the
evening talk. Some would like to stay with their new friends at the same lodge
whom they met on the trail during the day.
Personally I would prefer to take my clients in a bit
quieter, nice and less profitable lodges where the families always love to see
customer’s presence and that give them a great satisfaction. The owners can give
his time to talk and even can invite us in their family kitchen if there is no
big groups checked in for the night.
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